Salesforce Offshore Development Center in India

We offer a Salesforce Offshore Development Center in India for SFDC Partners from the US, Europe, and Australia. DhruvSoft offers a pool of Salesforce resources available to its Clients (Salesforce partners in North America, Europe, Asia Pacific, and Australia) on a dedicated or as-needed basis. We offer:

  • Dedicated resource ODC
  • Shared resource ODC (need-based)

Dhruvsoft assembles and manages the team offshore, supervising the offshore project life cycle. We constantly train the resources to keep the Team updated with the latest Salesforce platform technologies and Salesforce products.

Offshore Development Center (ODC) in India for Salesforce Partners from across the world

Our Offshore Development Center (ODC) services for Salesforce.com Partners outside India provide cost-effectiveness to Clients around the globe. Our ODC acts as a virtual extension for the Client’s Onshore development center. You can slash up to 70% in your development costs by moving part of your development work offshore.

DhruvSoft’s Salesforce CRM India Offshore Development Center in Hyderabad is equipped with robust infrastructure to manage large volumes of development and support work. Our offerings are ideal for startups, midsize, and small businesses seeking reliable Salesforce development services.

We offer the following services from our offshore development centers:

  • Requirement studies
  • Solution Design
  • Data analysis and modeling
  • Salesforce Implementation
  • Salesforce development
  • Salesforce Maintenance and Support
  • Migration and re-engineering
  • Salesforce.com Testing and Quality Assurance
  • Salesforce.com 24×7 help desk

We deliver services powered by the #1 CRM platform trusted by companies across the globe.

Salesforce Offshore Development Services We Offer

  • Salesforce Custom Development and AppExchange Solutions: Extend Salesforce functionality through custom development, business-specific workflows, integrations, and application enhancements. An offshore development team can support new features and help maintain existing Salesforce applications.
  • Salesforce CRM Implementation and Customization: Support Salesforce implementation projects with configuration, customization, workflow design, testing, and deployment assistance. Align the solution with business requirements, user roles, and existing operational processes.
  • Salesforce Data Migration and Integration: Move data from legacy systems or other CRM platforms into Salesforce with appropriate mapping, validation, and reconciliation. Integration work can also connect Salesforce with other business applications when supported by the project architecture.
  • Salesforce Testing and Quality Assurance: Validate functionality, integrations, permissions, and business workflows before releases. Structured testing helps teams identify defects early and reduce the risk of production issues.
  • Salesforce Maintenance and Support: Provide ongoing assistance for bug fixes, configuration changes, application enhancements, and technical issues. Support arrangements should define priorities, response expectations, escalation paths, and service coverage.
  • Dedicated Salesforce Developers and Administrators: Extend your in-house team with Salesforce development or administration resources based on project requirements. Define responsibilities, access levels, working hours, and reporting arrangements before the engagement begins.

Salesforce.com Offshore Development Center (ODC) Process

We follow a methodical approach when setting up the Salesforce.com Offshore Development Center (ODC) for our clients:

  1. Offshore Development Center (ODC) Business Case / Proposal
  2. Transition Planning
  3. Define Onsite Offshore Development Process
  4. Identify Projects to transition
  5. Identify resources
  6. Transition
  7. Periodic Validation of Offshore Development Process

Why Choose Dhruvsoft for Salesforce Offshore Development?

Dhruvsoft helps organizations extend their Salesforce delivery capabilities through offshore development and support services from India.

  • Flexible resource models: Choose dedicated or shared resources based on project requirements and workload.
  • Broad delivery capabilities: Support Salesforce development, implementation, migration, testing, maintenance, and related technical work.
  • Team extension: Integrate offshore resources into your existing project structure, delivery process, and collaboration routines.
  • Structured delivery: Establish defined requirements, transition plans, quality checks, and periodic reviews.
  • Ongoing support options: Align maintenance and support arrangements with the needs of your Salesforce environment.

Frequently Asked Questions About Salesforce Offshore Development

What is Salesforce offshore development?

Salesforce offshore development is the practice of working with Salesforce developers or delivery teams located in another country to build, customize, implement, test, or maintain Salesforce solutions.

What services can a Salesforce offshore development team provide?

Depending on the team’s skills and agreed scope, services can include custom development, Salesforce implementation, application integration, data migration, quality assurance, administration, and ongoing support.

What is a Salesforce offshore development center?

A Salesforce offshore development center is a team or delivery setup located outside the client’s home country that supports ongoing Salesforce projects. It can operate as an extension of the client’s internal team, with agreed responsibilities, processes, and governance.

What is the difference between a dedicated team and shared resources?

A dedicated team is assigned to an agreed set of client priorities over a defined engagement period. Shared resources are allocated across work according to availability and agreed needs. The right model depends on workload, continuity, and required expertise.

How do businesses manage quality in offshore Salesforce development?

Businesses can establish code reviews, testing standards, acceptance criteria, controlled deployment processes, documentation requirements, and regular delivery reviews. Clear ownership and communication are also important.

Is Salesforce offshore development suitable for long-term projects?

Yes. Offshore development can support long-term projects when the engagement has defined responsibilities, appropriate access controls, reliable communication, knowledge transfer, and a sustainable delivery process.

How can Dhruvsoft help with Salesforce offshore development?

Dhruvsoft offers offshore Salesforce development and related services, including implementation, customization, testing, migration, maintenance, and support. The engagement model should be selected according to the project’s scope and resource requirements.

Whether you are a Salesforce consulting partner, an ISV, or a business with an established CRM platform, discuss your project scope and team requirements with Dhruvsoft to identify a suitable offshore engagement model.To know more about this offering, you can download our Offshore services Brochure

Contact us to set up a call with our Principal Consultant and explore how our Salesforce CRM India team can become your trusted Salesforce support and development partner.