CRM Service Cloud Webinar

The CRM Service Cloud Webinars are led by a senior CRM certified consultant and solutions architect. Each session is divided into three sections starting with an overview of the functionality, followed by architecture of CRM and concluding with questions and answers:

The CRM Service Cloud Webinars cover

  • What is CRM?
  • What is CRM?
  • What is Service Cloud?
  • CRM Navigation
  • Key modules in CRM service Cloud & their purpose
  • Key entities in CRM Service Cloud and how are they used?
  • Functional architecture of
  • Best practices with Service Cloud

Our CRM Service Cloud Webinars are held on every fourth Wednesday of the month at 9:00 AM Pacific.

Schedule of next webinar in this series

  • Wed, July 13, 2016 9:00 AM – 10:00 AM PDT