Salesforce Annual Support and ad hoc support are designed to help businesses with their Salesforce needs based on different engagement preferences.
Salesforce.com ad hoc support is for companies that are looking for one-time help for a specific task. Our Salesforce consultants will understand your requirements and give you an estimate of the effort that it will take to complete the task. We have a well-defined Salesforce maintenance & support methodology that helps us deliver to our customers with complete satisfaction.
Salesforce.com one-time support or ad hoc support is billed based on an hourly rate. Our Salesforce pricing for hourly support is very nominal and transparent, and we bill based on actual hours spent on the client task.
Hourly rates for ad hoc or one time Salesforce.com support (Minimum 40 hours per month) | |
Salesforce.com Administrator Support | USD 20/hour |
Salesforce.com Developer Support | USD 22/hour |
Salesforce.com Consultant Support | USD 40/hour |
If you are looking for better hourly rates, then you must go for our support packages, which are billed monthly or annually, giving you a full price advantage. However, they come with a minimum support hours commitment per month.
Salesforce Annual Support is recommended for businesses that want regular support for their Salesforce sales processes, service cloud configuration, or assistance with any Salesforce product on an ongoing basis.
Salesforce.com ad hoc or one-time support is also advisable if you want to try us for some time before engaging us by buying a Salesforce annual maintenance support package.
Contact Us for a Free Telephonic Consultation
Connect with us today to evaluate if Salesforce.com ad hoc support or Salesforce Annual Support is the right choice for your business. We will help you understand your support requirements, review your current use of Salesforce products, and offer a custom proposal based on your needs.