Dhruvsoft is delighted to announce its elevation to the Salesforce CREST Consulting Partner tier — a prestigious recognition awarded to partners who demonstrate exceptional mastery, consistent delivery success, and deep commitment to the Salesforce ecosystem. Achieving CREST status marks a defining milestone in Dhruvsoft’s ongoing growth story and reinforces our reputation as a trusted advisor for digital transformation.
For more than 15 years, Dhruvsoft has partnered with organizations across industries to simplify complex processes, unlock CRM value, and deliver Salesforce solutions that drive business outcomes. This recognition reflects the strength of our methodology, the maturity of our delivery capabilities, and the tireless efforts of our certified Salesforce experts.
The Evolution of Dhruvsoft: From Base → Ridge → Crest
Salesforce’s modern partner program highlights capability, consistency, and customer success. Dhruvsoft’s advancement through the four-tier ecosystem demonstrates long-term investment and excellence:
Base — Laying the Foundation
Where Dhruvsoft built its early capabilities in Salesforce consulting, focusing on establishing quality processes and core certifications.
Ridge — Earning Customer Trust & Delivery Credibility
Recognized for delivering successful implementations, building multi-cloud expertise, and strengthening our certified talent pool.
Crest — Dhruvsoft’s Current Elite Tier
Representing distinguished expertise, a large certified team, proven customer success, and the ability to deliver enterprise-grade Salesforce programs.
Summit — The Future We Are Steadily Targeting
The pinnacle tier, awarded to partners driving large-scale implementation programs across multiple industries with unmatched technical depth.
Dhruvsoft’s journey through these tiers is rooted in continuous learning, strategic investment, and a customer-first approach that prioritizes long-term value.
What Enables This Growth? Salesforce’s Points-Based Performance Framework
Dhruvsoft’s elevation to CREST is the outcome of its strong performance in Salesforce’s Partner Value Score (PVS) — a metric that evaluates partners on measurable impact.
1. Certifications — Scaling Skills & Specialization
Dhruvsoft has invested heavily in building a certified workforce, including:
- Administrators
- Consultants
- Developers
- Architects
- Product specialists across Sales, Service, CPQ, Experience Cloud, Marketing Cloud, and more
This ensures every engagement is led by experts who understand best practices and industry standards.
2. Customer Success — Delivering Tangible Outcomes
High CSAT scores, repeat business, long-term engagements, and successful implementations across the globe contribute significantly to Dhruvsoft’s points.
3. Expertise — Specializations & Industry Leadership
Dhruvsoft has demonstrated deep capability in multiple clouds and industry solutions, allowing us to guide clients with confidence and proven methodologies.
Together, these pillars form the foundation of Dhruvsoft’s CREST status.
Why CREST Status Matters to Our Clients
Achieving CREST means that our clients now benefit from stronger advantages that accelerate digital transformation:
Enhanced Priority Support
Faster issue resolution and escalations through elevated Salesforce partner privileges.
Advanced Visibility & Collaboration
Closer alignment with Salesforce product teams, early access to roadmap updates, and opportunities to co-innovate.
More Capable Project Teams
With a large pool of certified professionals, Dhruvsoft delivers accurate, scalable, and future-ready solutions.
Proven Governance & Delivery Excellence
Our frameworks ensure consistency, quality, and minimized risks — essential for mid-sized and enterprise-grade implementations.
Better Outcomes, Faster Time-to-Value
Accelerators, reusable components, templates, and automation frameworks reduce delivery effort while maximizing ROI.
This recognition enhances our ability to build customer-centric systems that scale with business growth.
Dhruvsoft’s Salesforce Expertise — What Sets Us Apart
Over the years, Dhruvsoft has built a strong reputation for delivering end-to-end Salesforce solutions with measurable business outcomes.
Our Capabilities Include:
- Salesforce Implementations (Sales, Service, CPQ, Experience, Pardot, Field Service)
- CRM Advisory & Business Process Consulting
- Custom Application Development on Force.com
- AI, Automation & Workflow Optimization
- Complex Integrations with ERP, Telephony, and Third-Party Platforms
- Managed Services for Ongoing Enhancements
- Migration from Legacy Systems to Salesforce
Our Impact, Quantified
- 250+ Salesforce transformation projects delivered with measurable outcomes
- Certified consultants across multiple clouds
- Enterprise-grade integration expertise, including MuleSoft, APIs, ERP connectors & middleware
- Custom app development using Lightning Web Components (LWC) & Apex
- Managed Services & COE support for continuous improvement
- Onshore-Offshore delivery model offering efficiency and scalability
- Strong governance frameworks ensuring quality, security, and project transparency
Dhruvsoft continues to expand its capabilities to meet the growing needs of clients worldwide.
Leadership Speaks: Vision for the Next Phase
Sunil K, CEO of Dhruvsoft Services Private Limited, shared his perspective:
“Achieving CREST status is not just an accomplishment — it’s a responsibility. Salesforce has recognized our dedication to quality and customer success, and this motivates us to innovate further and deliver even greater value to our clients. More importantly, it strengthens our ability to help customers accelerate value realization, reduce risk, and scale Salesforce with confidence.”
He added:
“Our goal is to move confidently toward the Summit tier. This journey will be powered by our people, our customers, and our commitment to creating Salesforce solutions that transform businesses.”
Practice Leadership Perspective
Surender Patel, Practice Manager – Salesforce, Dhruvsoft, shared:
“Achieving Salesforce CREST status reflects years of deliberate investment in delivery governance, certification depth, and customer success frameworks.
Our focus has been on building a scalable Salesforce practice — not just completing projects, but creating repeatable, high-quality outcomes across industries and clouds.
CREST validates the maturity of our practice, the strength of our delivery model, and the capability of our teams to execute complex, enterprise-grade Salesforce programs with confidence.”
“As we move toward the Summit tier, our priority remains consistent execution excellence, deeper specialization, and measurable value for our customers.”
What Enables This Growth
This growth has been driven by strong Salesforce practice governance, certification planning, and delivery oversight led by Dhruvsoft’s Salesforce Practice Management team.
A Shared Achievement — With Gratitude to Our Clients & Team
Achieving Salesforce CREST Partner status is not just a milestone — it is a reflection of Dhruvsoft’s commitment to excellence, our team’s relentless efforts, and the trust our clients place in us.
We extend heartfelt gratitude to our customers, partners, and team members who made this achievement possible.
With stronger capabilities, a certified team, and enhanced partner privileges, Dhruvsoft is now better positioned than ever to lead impactful Salesforce transformations.
From Base → Ridge → CREST… and onward toward Summit — this journey has only just begun.
About Dhruvsoft
Dhruvsoft is a global consulting firm offering Salesforce Implementation, CRM Consulting, Custom Development, Integration Services, and Managed Services. Established in 2008, Dhruvsoft has consistently delivered innovative, scalable, and customer-centric cloud solutions to clients across industries.
With deep expertise in CRM, cloud technologies, SaaS development, and digital transformation, Dhruvsoft remains committed to driving meaningful outcomes for organizations worldwide.
For more information, visit www.dhruvsoft.com
Contact Dhruvsoft:
Dhruvsoft Services Private Limited
Cyber Towers, Madhapur, Hyderabad,
Telangana, 500081, India
Phone: USA +1 (866) 689 9966, India +91 – 97040 – 56000
Email: contact@dhruvsoft.com
