Sunil K is Principal Consultant and CEO of Dhruvsoft

Sunil K is Principal Consultant and CEO of Dhruvsoft. Sunil blogs regularly on Cloud Computing and Technology.

Salesforce.com Tip of the Day – Starting with Activity and Task Management

Today’s Salesforce.com Tip of the Day is – How to utilize the Salesforce Activity and Task Management features. We will be coverings the basics in the post – leaving the advanced tips for the future posts.

If you use Salesforce Activity and Task Management tools it will help you and your sales team organize and manage your day in an effective manner. Here is what you can do using Salesforce Activity and Task Management

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Salesforce.com Tip of the Day – Working with List views

List views give you access to specific sets of data based on a criteria. You have many standard views (created by Salesforce or your administrator) available in Salesforce. In addition to this you can also easily create custom views for the items most relevant to you.

Some of the common views are

  • All Accounts
  • My Accounts
  • My Contacts
  • New Leads this week
  • Birthdays this week

[Read more…]

Salesforce.com Tip of the Day – Advanced Search – Using Wildcards and Boolean

Our Salesforce.com Tip of the Day is on Advanced Search – Using Wildcards and Boolean when using Global Search. We have already covered basics of Search in Salesforce.com in a previous Salesforce.com tip posted earlier:

How to use Global Search in Salesforce.com

In this article we will explore the advanced search.

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Salesforce.com Tip of the Day – Adding new records in Salesforce

Our Today’s Salesforce.com Tip of the Day is “Adding new records in Salesforce”. We will explain about different ways to create new records in Salesforce.com CRM and recommend which is the most effective way to enter new records. We will also discuss what are the drawbacks of using Quick Create.

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Salesforce Tip of the Day – Using Global Search

Our Salesforce Tip of the Day today is Using Global Search. Â Use the Salesforce search feature to quickly locate and find information you need in CRM.

The Global Search in Salesforce.com CRM help you search

  • All standard and custom objects
  • Articles
  • Documents
  • Products
  • Solutions
  • Chatter
    • Chatter feeds
    • Files
    • Groups
    • Topics
    • People
[Read more…]

Salesforce Tip of the Day – Add Photograph to your profile.

Here is our tip of the day for Salesforce.com CRM end users – How to add Photograph to your Chatter profile? Once added the photograph on Chatter profile appears on many places on the Salesforce.com CRM. Some of them include:

  • On Home page
  • On Chatter Profile Page
  • On Chatter Posts
  • On Records Owner field
  • On Reports & Dashboards

[Read more…]

How to Use Debug Logs in Salesforce to Troubleshoot

This article will show you how you can use “Debug Logs” in Salesforce.com to Troubleshoot?

What is Debug Log in Salesforce.com?

A debug log records data base operations, system process, and errors that occur when executing a transaction or while running unit tests. We can monitor specific users in Debug log by adding them to list of Monitored Users. [Read more…]

Displaying Total Number of Contacts for each Account in Salesforce

If you want to display the “Total Number of Contacts” for each “Account” in Salesforce on the Account page you can not use the Roll Up Summary field. The Roll Up Summary fields on contact are not supported on Accounts. We have used a Trigger on the contact object to  find the sum of the number of contacts which are there in an Account. [Read more…]

Salesforce.com Company Communities – Create an engaging employee experience

Salesforce.com Company Communities is the new offering announced by Salesforce.com on May 30 2013. The Salesforce.com Company Communities will be available in second half of 2013.

Salesforce.com Company Communities will help companies create a custom intranet that connects employees in real-time to the content, people and apps. The Salesforce.com Company Communities will be accessible from anywhere and from any device. The Company Communities from Salesforce will enable companies to create a great intranet experience for their employees. [Read more…]

Salesforce.com Professional Edition V/s Enterprise Edition

Many organizations want to compare and exactly the key difference between Salesforce.com Professional Edition V/s Enterprise Edition. If you are planning to go for Salesforce.com as your Enterprise CRM – you must consider reading this article for clarity on key benefits of Enterprise Edition over Professional Edition.

Salesforce.com Professional Edition Vs Enterprise Edition

When buying the decision to select the edition usually falls in the hands of business or purchase staff of the organization – who invariably believe that the requirements of their organization are very simple. Many of the enterprise customers even believe that the requirement can be met even by Group Edition. However a little understanding of the Salesforce.com features may reveal otherwise.

Here are the key Features of Enterprise Edition which are not available in Professional Edition include:

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