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posted on November 25, 2011 by

Using Google Docs for Small Business CRM

More and more small businesses are beginning to implement customer relationship management (CRM) software. It is an extremely useful tool for managing customer interactions and tracking sales prospects. In this article we will be discussion about how we can use Google Docs for Small Business CRM?

Companies interested in CRM have two options: [Read more…]

Filed Under: CRM Overview, CRM Products, Google Apps Tagged With: ,
posted on June 11, 2011 by

Salesforce.com CRM v/s Microsoft Dynamics CRM

Salesforce.com CRM v/s Microsoft Dynamics CRM debate hots up with Microsoft also upping their ante to frequent reference to Microsoft in the conferences of Salesforce.com. Last year when Salesforce.com launched Chatter in Asia – CEO Marc Berniff at a conference has been openly vocal showing reservations about Microsoft’s Cloud model of “Software + Service”. I always used to wonder why Microsoft is not replying to this? Now it seems Microsoft who have traveled few miles in the Cloud Lane – and have reached a milestone with “Office 365” are openly challenging Salesforce.com. [Read more…]

Filed Under: Microsoft Dynamics CRM, Salesforce.com CRM Tagged With: ,
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