Zoho CRM for Sales – 5 ways to achieve success

Zoho CRM SuccessIf you are a salesperson using Zoho CRM – here are five ways to achieve success with Zoho CRM. Salesperson in every organisation have certain challenges in their daily work.The organizations prefer to use Zoho CRM (A cloud based application) to solve the challenges faced by the salesperson. Zoho CRM helps the Salesperson to concentrate on closing the deal by increasing their productivity rather than involving the salesperson in time consuming activities.

Here are our top 5 picks for end users to achieve success with Zoho CRM: [Read more…]

How to prepare release notes for your Appexchange app?

Release notes for appexchange appsIf you are a Salesforce.com ISV vendor and have an app listed on Appexchange – the Salesforce.com app marketplace – you may be coming up with the new releases few times in a year. Are you maintaining release notes of the application properly? In the post we will be discussing the advantages of having the good release notes and how to prepare them.

Release notes for an Appexchange app may not be very different from any other app – however our focus is more on Force.com apps. We have seen many of the appexchange apps never maintaining the release notes properly. Their customers find it tough to figure out what is available in which release. Unfortunately Appexchange listing does not gives a provision to add release note. this leaves vendors to publish release notes elsewhere.

[Read more…]

Effective Communication with Remote Developers and Teams

Effective Communication with Remote Developer Teams in IT ProjectsIf you executing a project with developers or teams working remotely you must have faced the communication issues. Whether the developer teams work off-site within your country or offshore in another country – the communication challenges are same. These challenges are even more critical in IT App development or other IT projects where a regular communication is like lifeline.

However, the landscape is changing with the advancement of communication technology, availability of talent across geographies, and opening global borders. The IT projects these days typically involve team located geographically apart. In a recent project that I worked – we had client team in USA, client’s users located in over fifteen countries across the world, the development team was located off-site within USA, support team was offshore in India, testing team was in Asia and Mexico, and two of the product vendors were located in South America and Ireland. It was amazing to see the teams located apart working coherently with a common objective. [Read more…]