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Archives for July 2012

posted on July 20, 2012 by

Salesforce.com Summer 12 New Features for End Users / Functional Enhancements

Salesforce.com Summer 12 New Features for End Users / Functional EnhancementsSalesforce.com Summer 12 has been released recently and there are some of the new features that are noticeable. In this post we will discussing about some of the new features that may be of interest to ‘End Users’.

General Enhancements

  • Chatter Messenger: Chatter Messenger allows people in your organization to chat securely with people in Chatter without using external chat clients.
  • Upload Multiple Files: In Summer ‘12, you can upload multiple files at the same time from the Files tab and Drag-and-Drop Files. [Read more…]
Filed Under: Salesforce.com CRM Tagged With: , ,
posted on July 18, 2012 by

New / Improved Radian6

Salesforce.com Radian6Salesforce.com has announced the New / Improved Radian 6 today. Riding high on the Social CRM wave Salesforce.com, which acquired Radian6 in 2011, has announced major improvements in the product.

Radian6 is a social media monitoring platform that monitors what your customers and prospects are saying about your company on Social Media. The new capabilities announced by Rob Begg, VP of Marketing for Salesforce Radian6 yesterday help companies effectively make sense of what people are talking. [Read more…]

Filed Under: Salesforce.com CRM Tagged With: , ,